Who’s that on the Phone? It’s Jordan Hisamoto!

By Philip Ballew
March 20, 2019

Hey Jordan! Can you tell me a little about yourself?

Hey! I work at ThoughtSTEM as the parent relations manager. It’s been a really unique and fun job so far. It’s a lot of customer service, where I help parents and students have the best possible experiences in their classes. However, I do a lot more than that! I do class scheduling, making sure we are coordinating effectively with our school partners. Largely this involves sending a lot of emails each day. That takes up the other majority of my day.

Additionally, I also spend time doing outreach to new schools. That is more on the accounts acquisition side of my job, but I really enjoy getting more involved in different schools and showing how their students can benefit from our program.


You have been working with ThoughtSTEM for a few months, what was your initial attraction to the company?

My attraction here was the ability to enrich the lives of others more than I have been able to before. Additionally, this job is great with a set schedule allowing me to build my life up outside of work as well. I noticed we have a work hard, play hard mentality here, where I am working hard at the office, but able to relax when the clock strikes five.

Your job can be a bit repetitive, right? What keeps you motivated?

The parents. Though there is often times my whole day is helping parents work through an issue they have had, I often also get those positive calls or positive emails letting us know we are doing a great job. What keeps me going is knowing that there are hundreds of students out there learning through our program!


What do you enjoy most about working at ThoughtSTEM?
I think the friendliness of the people. When I started with ThoughtSTEM, I was excited to meet all of my coworkers, and see how they shape the company culture. Often times there is a rough period getting mixed in with a new company, but I felt more welcome here than I have at any other job.


When you’re not working at ThoughtSTEM, what do you do for fun?
I go on hikes a lot. I live near Mission Trails and love to go hiking there. When I’m not hiking, I am in class. I’m pursuing a degree in Forestry at Mesa College. I’m very passionate about environmental conservation and the outdoors in general.